Return & Exchange
At HMgfashion, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer returns and exchanges under the following conditions.
1. Eligibility for Returns
You can request a return or exchange if:
The item is unused, unworn, and in its original packaging
The request is made within 7 days of delivery
The item is not on the list of non-returnable items (e.g., final sale items, intimate apparel if hygiene sealed)
2. How to Request a Return or Exchange
Contact us within 7 days of delivery via:
📞 Phone: +91 9700644763
đź“§ Email: hmgfashions@gmail.comProvide your order number and reason for return or exchange.
Our team will provide instructions for returning the product.
3. Exchange Policy
Exchanges are allowed for size, color, or defective items.
If the requested item is unavailable, you may choose a refund instead.
Return shipping charges for exchanges due to personal preference will be borne by the customer.
Exchanges for defective items will have shipping charges covered by HMgfashion.
If the replacement or exchange is accepted, the product will be delivered within 5 days.
4. Refund Policy
Refunds will be processed after we receive and inspect the returned item.
Approved refunds will be credited to your original payment method within 7–10 business days.
Shipping charges (if any) are non-refundable unless the return is due to a defect or our error.
5. Damaged or Defective Items
Please inspect your order upon delivery.
If the item is damaged or defective, contact us immediately.
HMgfashion will provide a replacement or full refund for damaged items.
6. Important Notes
Items must be returned in original packaging with all tags attached.
HMgfashion reserves the right to refuse returns that do not meet these conditions.
